Refunds:
We do not offer refunds. If circumstances happen outside of Event control (such as another public health emergency), we will transfer your registration to the next year's event automatically, free of charge. If there's a chance you might need a refund, we recommend adding Purchase Protection to your registration, see details below. If you add Purchase Protection, you will need to seek refunds through that company, which is separate from the Event company. We cannot guarantee how much of the attendance fee will be refunded by that company.
• Should we choose to make an exception and offer a refund, a $45 service fee will apply. Merchandise cannot be refunded.
Chargebacks:
Chargebacks hurt small business by forcing them to paying chargeback fees and increased processing fees.
•If you feel you are due a refund please contact us
[email protected] before initiating a chargeback; we may be able to work with you.
•Due to the costs involved with chargebacks, if you do initiate a chargeback, you may be banned from all future TG events,.
Transfers:
• No transfers of registrations are possible.
• No transfers of meal plans or merchandise are possible.
Purchase Protection:
•I understand that the Purchase Protection is offered by Purchase Protection, LLC and is NOT through TG and does NOT include additional items like meals or merchandise, only the ticket cost itself.
•The Event will check with Purchase Protection, LLC prior to giving any refund exceptions.
•If you buy Purchase Protection from Purchase Protection, LLC, TG is unable to issues refunds for any reason.